Shipping and return policies for Token Records

Shipping Info
Will use tracked shipping for vinyl only.
Compact disc(s) are sent with regular mail.

Orders are shipped within 2 working days.
Return Policy
Please contact us to set up the return.
If the item we sent to you is defective or is not what you ordered, we will send you a shipping label for the return.
We will issue a full refund for the items to the credit card or Paypal account used to make the purchase as soon as the item is delivered back to us.

If you ordered the wrong item by mistake or just changed your mind about the purchase, and if the product is still unopened, we will refund the purchase price for the returned item only, not the shipping fee.
You will need to arrange to ship the item back to us within the 30 day return window.
A refund will be issued when the item has been delivered back to us.
You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Contact Information:
shopunit2@newsnv.be